Dear Mr. Morrison,
Hello, my name is Christie Dannaher and I wanted to write to you about our experience with Ms. Dana Fanning. My husband and I moved to China and we were very concerned about our 90 lbs dog, Lou. He is part of the family and we wanted to take him with us. We obtained quotes from several companies and decide on Animal Land.
We were really apprehensive and nervous about the process. Dana became our agent and helped calm our nerves and walked us through the process. Lou arrived in China smoothly with no issues.
In January 2013, we became aware that we were going to move back to the United States. We knew who we were going to contact to help us move Lou. I looked through all of my old emails, trying to find Dana’s contact information. When I found it, I emailed Dana and she responded immediately. We trusted Dana and knew she would do an awesome job getting Lou home.
Dana was so professional and helped us through the process again. Lou came home smoothly amongst several obstacles (Chinese New Year and winter storms in the US). She ensured Lou was safe and she was able to find him temporary housing when a snow storm hit Detroit. She went above and beyond her responsibilities and it made us feel so secure that Lou was safe. My only regret is I did not write this email sooner. It has been a tough year for us and Dana made it less stressful.
If we need to move again, please know your company has a lifelong customer because of your employee.
Sincerely,
The Dannahers
Dear Mr. Morrison,
Hello, my name is Christie Dannaher and I wanted to write to you about our experience with Ms. Dana Fanning. My husband and I moved to China and we were very concerned about our 90 lbs dog, Lou. He is part of the family and we wanted to take him with us. We obtained quotes from several companies and decide on Animal Land.
We were really apprehensive and nervous about the process. Dana became our agent and helped calm our nerves and walked us through the process. Lou arrived in China smoothly with no issues.
In January 2013, we became aware that we were going to move back to the United States. We knew who we were going to contact to help us move Lou. I looked through all of my old emails, trying to find Dana's contact information. When I found it, I emailed Dana and she responded immediately. We trusted Dana and knew she would do an awesome job getting Lou home.
Dana was so professional and helped us through the process again. Lou came home smoothly amongst several obstacles (Chinese New Year and winter storms in the US). She ensured Lou was safe and she was able to find him temporary housing when a snow storm hit Detroit. She went above and beyond her responsibilities and it made us feel so secure that Lou was safe. My only regret is I did not write this email sooner. It has been a tough year for us and Dana made it less stressful.
If we need to move again, please know your company has a lifelong customer because of your employee.
Sincerely,
