When I met my wife, I knew my world was going to change beyond all recognition. Not only had I met someone with whom I could not imagine my life without but she had two pups, Cozy and Charlie.
All lives are complicated when a new relationship starts. The main complicating factor in our relationship was The Atlantic, I live in England and my wife in Atlanta. It was decided that my wife and the pups would come to England. After speaking with a number of parties, my wife and I decided to engage the services of Pet Movers.
From the initial enquiry it was clear that Pet Movers understood that we weren’t ‘shipping animals’ but relocating two much loved members of the family over a distance of some 4,000 miles.
Any move is stressful but when you are relocating a family, two members of which can’t speak or act for themselves, the stress is compounded. Not only did Dana and Alena address every concern that we had but they were able to anticipate concerns that we would have. At no point was anything too much trouble and this included transatlantic phone calls to assuage any fear we had.
I regularly asked for them to confirm basic information and points of understanding and I always felt that we were the only people that they were dealing with such was their empathetic professionalism, qualities seldom found. Our life and the welfare of our pups were as important to them as they were to us.
The pups flew as well prepared as it was possible to be with Dana and Alena having ensured that all veterinary and USDA appointments went without a hitch and pick up and check in completed on time. Most importantly of all, we were provided updates throughout the time the pups were travelling so that my wife and I knew at each stage where the pups were.
If you are considering using an agent who does all of the paperwork for you then you will likely find one on the internet. If you want a friend to help you though, someone who takes time to know you, your situation, is always there for you and understands how scary the process is for you and your loved ones then use Pet Movers.
Charlie and Cozy arrived full of excitement for their new life in rural England and it is solely down to the effort, support and friendship of Dana and Alena.
Adam
March 2018
