Marc,
I wanted to send you a quick message regarding the recent service that we received at the hands of Julia Harris. Due to a long move from Virginia to Guam, we enlisted PetMovers to assist with the movement of our cat. The process was a little overwhelming for us, so we asked for help. Julia was our agent and did a fantastic job. She took care of 95% of the needed communications between veterinarian, USDA, Guam Department of Agriculture, and the Anderson Pet Lodge in Guam. I only had to make a few phone calls (the Guam Dept of Agr would not allow a 3rd party in communication on specific issues) and was incredibly frustrated….I am so happy that Julia dealt with the majority of the issues.
Julia kept us up to date with frequent emails throughout the process. She provided detailed requirement and was quick to get back to us when we had questions. There were a few phonecalls at the time of our cat’s pickup by a courier that seemed unnecessary, but as soon as we notified Julia, she took care of everything. We received updates by text message as Chloe made each stage of travel.
It seemed like a lot of money to spend, but well worth it in the end to us. We were very satisfied with the service thanks to Julia.
Sincerely,
Dave
Pet: Chloe
Marc, I wanted to send you a quick message regarding the recent service that we received at the hands of Julia Harris. Due to a long move from Virginia to Guam, we enlisted PetMovers to assist with the movement of our cat. The process was a little overwhelming for us, so we asked for help. Julia was our agent and did a fantastic job. She took care of 95% of the needed communications between veterinarian, USDA, Guam Department of Agriculture, and the Anderson Pet Lodge in Guam. I only had to make a few phone calls (the Guam Dept of Agr would not allow a 3rd party in communication on specific issues) and was incredibly frustrated....I am so happy that Julia dealt with the majority of the issues. Julia kept us up to date with frequent emails throughout the process. She provided detailed requirement and was quick to get back to us when we had questions. There were a few phonecalls at the time of our cat's pickup by a courier that seemed unnecessary, but as soon as we notified Julia, she took care of everything. We received updates by text message as Chloe made each stage of travel. It seemed like a lot of money to spend, but well worth it in the end to us. We were very satisfied with the service thanks to Julia. Sincerely,
