Dana from Animal Land held our hand and guided us through one of the most stressful endeavors any pet owner can go through...relocating our Maltese dog from USA to Australia!
They were professional every step along the way. Gave us a clear detailed plan that was followed diligently. We had to leave USA 3 months before our dog was cleared to depart. Dana took charge and oversaw and managed the whole process without us even being with our dog.
Our dog had an unexpected medical issue with her eye (due to previous medical history) on day of departure. Yet Dana was able to manage through this hiccup effectively and get Leia cleared for flying out as scheduled.
Best of all, Dana was always reachable throughout the 6 months of working with her despite tricky time zones (USA and Oz).
She goes above and beyond to make sure things go well!
Leia's Dad
October 2017
